Returns & Exchanges

At The Shop Company, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. If your purchase isn't the perfect fit, our streamlined process ensures a quick resolution so you can get back to looking your best.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all fashion tags and hygiene seals remain intact and attached.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.